LATAM Airlines Paraguay 24/7 Customer Service Contact & Travel Guide

LATAM Airlines Paraguay contact details, online links, social media channels, reservation numbers, office location and airline reference information.

Social Media

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

HQ Address

  • HQ address currently unavailable.

Industry Codes

  • IATA: PZ
  • ICAO: LAP
  • Ticket/Accounting: 692

How To Guide Step by Step: LATAM Airlines Paraguay

All LATAM Airlines Paraguay Policy Updated "Last Updated Jan 2026"

LATAM Airlines Paraguay reviews and complaints

Recent traveler stories about LATAM Airlines Paraguay flights, connections, baggage, schedule changes, and customer service.

2.8/5 Average rating based on 11 traveler experiences 8 complaints noted
complaint · Baggage ★★☆☆☆

Baggage updates stopped after the first claim

My suitcase did not arrive at Miami on Feb 4, 2026. The first agent filed claim PZ-6728 and sounded confident, but after that the online tracker barely changed. I called twice, got two different answers, and bought basic clothes without knowing what would be reimbursed. The bag eventually appeared, but the silence was more frustrating than the delay itself.

Priya Shah · Kansas City, MO · Oct 24, 2026 · 2/5 stars

complaint · Refunds ★★☆☆☆

Refund request kept getting closed

I cancelled within the permitted window and uploaded the receipts for LATAM Airlines Paraguay PZ530. The refund case showed as closed even though the $122 credit never posted. Each chat agent told me to wait another billing cycle. I do not mind a process, but I do mind starting from zero every time I contact support.

Daniel Brooks · Chicago, IL · Jan 13, 2026 · 2/5 stars

complaint · Boarding ★★★☆☆

Boarding group treatment felt unnecessary

At Sydney Kingsford Smith on Aug 9, 2026, our boarding group 9 was called and then held to the side while several later passengers were allowed through. No one explained the change. The flight was fine once we sat down, but the tone at the door made the start of the trip feel disorganized and dismissive.

Maya Chen · Buffalo, NY · Apr 8, 2026 · 3/5 stars

complaint · Seats ★★☆☆☆

Family seats were split after payment

We paid to keep our family together on LATAM Airlines Paraguay PZ604 from FRA to LAX. At check-in, two of the 2 children were assigned several rows away. The airport team fixed one seat but not all of them, so another passenger had to trade. Families should not have to negotiate at the cabin door after paying for seats.

Carlos Reed · Phoenix, AZ · Jul 17, 2026 · 2/5 stars

review · Staff ★★★★★

Clean cabin and a crew that noticed details

The cabin on LATAM Airlines Paraguay PZ641 was clean, and the crew noticed small things without being asked. On Feb 16, 2026, a passenger near me was nervous during turbulence, and a flight attendant checked back twice with water and a quiet update. Nothing dramatic happened, which is exactly why the trip felt professional.

Nina Patel · San Diego, CA · Oct 10, 2026 · 5/5 stars

complaint · Customer Service ★☆☆☆☆

Could not reach anyone during a schedule change

LATAM Airlines Paraguay changed my departure from Dubai by several hours. The email said I could choose alternatives online, but every option ended with an error. I waited 63 minutes on the phone and then the call dropped. By the time I reached an agent, the better connection was gone.

Ethan Lewis · Austin, TX · Jan 18, 2026 · 1/5 stars

review · Accessibility ★★★★★

Wheelchair assistance was handled with care

My mother needed wheelchair assistance for LATAM Airlines Paraguay PZ715. At Terminal 4, the escort arrived before boarding, stayed with us through security, and made sure the destination team at Chicago O'Hare knew where to meet her. It made a difficult travel day feel manageable.

Sophia Grant · Denver, CO · Apr 10, 2026 · 5/5 stars

complaint · Price ★★★☆☆

Seat fee was charged twice

I selected a standard aisle seat for LATAM Airlines Paraguay PZ752 and saw two separate $176 charges on my card. The website showed only one seat purchase, so I had to send bank screenshots to prove the duplicate billing. The duplicate was corrected, but only after three messages.

Omar Khan · Orlando, FL · Jul 18, 2026 · 3/5 stars

complaint · Online & App ★★★☆☆

App boarding pass disappeared at security

The mobile boarding pass for LATAM Airlines Paraguay PZ789 loaded fine at home, then disappeared at Mexico City security on Feb 18, 2026. The kiosk printed a new one, but I had to leave the line and start over. The staff helped, but the app made a simple trip more stressful than it needed to be.

Laura Bennett · Seattle, WA · Oct 22, 2026 · 3/5 stars

review · Staff ★★★★☆

Helpful cabin crew on a long flight

Alex on LATAM Airlines Paraguay PZ826 deserves credit. I had a tight deadline after landing and asked about the arrival gate. The crew could not promise anything, but they checked the latest gate information, helped me keep my laptop bag accessible, and gave clear updates before landing.

Rafael Torres · Charlotte, NC · Jan 12, 2026 · 4/5 stars

complaint · Baggage ★☆☆☆☆

Delayed bag arrived damaged

The bag reached Delhi 4 days after I did, and one wheel was cracked. The airport desk told me to file online, the website asked for airport paperwork, and the airport desk had not given me that form. That loop made the baggage issue feel worse than the damage.

Grace Miller · Las Vegas, NV · Apr 19, 2026 · 1/5 stars

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